Job Duties
1. Greet customers, make suggestions, answer and present the menu
2. Answer all questions about beverages and the food
3. Take orders and send them to kitchen staff through the POS system
4. Ensure quality service in the dining room and serve meals
5. Prepare and serve dessert
6. Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions
7. Take reservations and greet the take-out counter customers
8. Use sales techniques to retain customers and attract more
9. Apply health regulations relating to cleanliness
10. Apply safety regulations
11. Comply with equipment usage guidelines
12. Comply with maintenance guidelines for the restaurant
13. Ensure your work area is clean
14. Organize your work and work area professionally
15. Clean and clear the dining room tables
16. Do all other tasks as required by the supervisor
17. Greet customers warmly and direct them to their tables
18. Take food and beverage orders and enter them into our system in a timely fashion
19. Memorize our food and beverage menus and make recommendations to dining room customers
20. Provide attentive service to customers by refilling drinks as needed and checking in during meals
21. Promptly address customer service issues and refer customers to management when necessary
Education Requirement
1. Completion of secondary school may be required.
2. Formal waiters/waitresses may require completion of a one- or two-year apprenticeship program or college or vocational school courses.
3. An apprenticeship program for food and beverage servers is available, but voluntary, in Quebec and Saskatchewan.
4. On-the-job training is usually provided.
5. Sommeliers may require courses in wine selection and service or experience as a formal waiter/waitress.
6. Responsible beverage service certification is usually required for employees serving alcoholic beverages.
1 to 4 years experience required 
21,450 CAD to 47,300 CAD P.A. 
Canada
