Job Profile Detail
Pursers and flight attendants ensure the safety and comfort of passengers and crew members during flights. Ship pursers attend to the safety and comfort of passengers aboard ships. Airline pursers and flight attendants are employed by airline companies. Ship pursers are employed by tour boat or cruise ship companies.
Job Titles
1. Aircraft flight attendant
2. Airline purser
3. Chief steward - ship
4. Commissary attendant - air transport
5. Customer service director (CSD) - water transportation
6. Flight attendant
7. Flight purser
8. Flight service director
9. In-charge flight attendant
10. In-flight service manager
11. Passenger service director - water transportation
12. Purser - air transportation
13. Purser - water transport
14. Ship purser
15. Ship supply officer
Job Duties
Flight attendants
1. Greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, ensure that all necessary supplies are on board
2. Attend to the safety of passengers during take-offs, landings, and emergencies
3. Serve food and beverages to passengers and make flight announcements.
Flight pursers, customer service directors, and passenger service directors
1. Co-ordinate the activities of flight attendants, provide service to passengers during flight and complete reports.
Ship pursers
1. Supervise ship attendants and arrange activities for passengers
2. Conduct ship's business, such as signing on the crew, maintaining payroll records, assisting passengers in preparing customs declarations and supervising baggage storage.
Education Requirement
1. Flight attendants and flight pursers require the completion of secondary school and a training program approved by Transport Canada.
2. Flight pursers/customer service directors require experience as a flight attendant.
3. Ship pursers may require experience as a ship attendant.
4. Flight attendants and ship pursers usually require experience working with the public.
1 to 6 years experience required 
26,500 CAD to 45,300 CAD P.A. 
Canada
